Fruitask Chat: Enhancing Team Communication

Welcome to the world of Fruitask Chat, where seamless communication meets productivity. Our built-in team messaging feature enables direct messages and workspace conversations with a range of tools at your disposal, including attachments, reactions, replies, presence indicators, and audio/video calls. If your organization utilizes whitelabeling, you might see “Chat” branded with your own company’s name.

Overview

Fruitask Chat keeps your conversations right next to your work. You can message teammates both one-on-one and in a workspace-wide conversation, share files, use emoji reactions, reply in threads, and even jump into a call—all without ever leaving the Fruitask platform.

Key Capabilities

Conversations

  • Direct messages: Communicate privately between two people.
  • Workspace conversations: Engage the entire team in your workspace.
  • Online status: See who’s available along with their current status (online, away, busy, be-right-back, offline).

Messaging

  • Send text messages: Communicate effectively and efficiently.
  • Files and GIFs: Make your conversations more engaging by including multimedia.
  • Emoji reactions: Quickly express your feelings about a message.
  • Replying to specific messages: Keep the conversation context clear.
  • Edit messages: Correct messages even after they’ve been sent.
  • System messages: Important events in a conversation are clearly marked.
  • Attachments: Upload files as public or private, stored safely in your account (refer to Fruitask Storage for storage details).

Calls & Presence

  • Audio/video calls: Start calls directly from the conversation interface.
  • Live presence: Instantly see who is active and ready to engage.

Moderation & Privacy

  • Block users: If needed, you can stop receiving direct messages from specific team members.
  • Customizable chat access: Workspace permissions are controlled by admins, determining who can preview conversations and who can send messages.

Where to Find It

You can access Chat from the workspace navigation or simply by clicking on the chat icon. Select an individual for a direct message or access the workspace conversation, then feel free to type, attach files, or initiate a call.

Requirements & Access

To use Fruitask Chat, you need to meet the following criteria:

  • You must be signed in and be a member of the workspace.
  • There are two permissions that govern chat capabilities within a workspace:
    • Preview messages: Necessary for viewing conversations and history.
    • Send messages: Required for posting messages and initiating calls.
  • Collaborators without these permissions will not have access to enhance their communication through workspace chat.

Limits & Notes

  • File attachments are subject to the same size/type rules and storage limits as all other contents in Fruitask Storage.
  • Blocking users is specific to direct messages and applies to individual users only.

Tips for Effective Use

  • Use the workspace conversation for team announcements and broad discussions, while employing direct messages for more confidential or one-on-one topics.
  • Set your status to inform your teammates when you are busy or away, ensuring clear communication about your availability.

Conclusion

Fruitask Chat is more than just a messaging feature; it’s an integral part of a collaborative workspace designed for efficiency and connection. Take full advantage of its capabilities to enhance your team interactions, whether you’re sharing files, engaging in discussions, or hopping on a quick call. Embrace a more streamlined workflow with Fruitask Chat, keeping your communications as close as possible to your productive endeavors.